Risk Monitoring and Tracking in Online Communities

This report addresses software tools for monitoring the evolution of risks at micro (individual) and macro (community) levels, as well as on content level, based on analysis of event streams from online communities. The risks and opportunities considered in this report are based on a detailed exploration of three real-world case studies from IBM, SAP and Polecat. The integrated system, developed within the ROBUST framework, will allow advanced and proactive management of the risks and opportunities in online communities.

ROBUST-D1.2-Risk-Monitoring-V1.2-final.pdf — PDF document, 2.407 kB (2.465.530 bytes)

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