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Modelling Risks in Online Communities

Online community managers are constantly struggling to observe, forecast and manage particular events in their communities, may it be the reaction of their members to some long anticipated outside events, expressions of content or discontent, or the act of users leaving a community. One of the major difficulties affixed to this problem is that many events are discrete or even binary in nature; they happen or they do not happen, a particular member acts in a certain fashion or not, he leaves the community or he does not, etc.

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Analyzing Large Social Graphs

As it is ROBUST's goal to analyze online communities with millions of users, it becomes a challenging task to scale out the algorithms and infrastructure that is necessary to accomplish that. Running such analytical computations on a single computer would take days or weeks and quickly becomes an infeasible approach.

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Information Extraction in an Enterprise context

The SAP Community Network (SCN) is a professional social network hosted by SAP. It has been set-up in order to provide trusted connections to a large community of SAP customers, partners, employees, and experts and by this to offer access to knowledge, insight and rich content about SAP solutions and services. SAP offers sub-communities for both technical and business audience.

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Deriving Community Role Composition from Behaviour Analysis

Enterprise communities remain useful resources while users stay within the community, produce content and interact with one another to provide a vibrant and active environment. Such is the investment in online communities that hosts are interested in knowing how their community will evolve and change over time should the dynamics of the community change. Communities are composed of different types of users, ranging from elitsts - who only communicate in cliques - through to popular initiators - who create fresh content that drives community discussion starters - and ignored users - whose posts receive little to no attention.

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Web Crawling with Web Harvest and Scala

Nowadays the Internet as an unlimited source of information tempts millions of users who would like to take advantage of it. As in the case of other common problems a good number of tools is available to help users to deal with this task, that is commonly referred to as web crawling and information extraction.

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Sonic Representation of Community Health

In the process of developing a visual representation for community health, ROBUST partner Polecat has been working with a sound engineer to investigate a sonic representation that would complement the visual aspects.

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ROBUST partner TEMIS performs large-scale analysis of user-generated content for EdF

The French Text Mining vendor and partner in the ROBUST project TEMIS provides the key component in the automatic analysis of emails and SMS that reach the French energy provider Électricité de France. A volume of over 10000 messages a day arriving at the company's call centers make the necessity for automated handling of user-generated content evident.

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ROBUST in TV interview

On September 9, 2011, the local TV station gutenberg.tv has interviewed Prof. Staab about Web Science. As an example of Web Science research he explains the problem that the project ROBUST faces when managing online communities like SAP Community Network.

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Sifting through the "River of News"

In today's world of information overload, employees are having trouble keeping track of all that is going on in the enterprise. IBM deploys a social collaboration environment called IBM Connections in its intranet which enables to collaborate through blogs, wikis, forums and communities and more. Employees need to follow the activities related to them or of interest to them. As hundreds of events happen every minute, employees need tools that enable them to identify and filter events of interest.

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What is of Interest in Microblogs?

The users of microblogging services, such as Twitter, generate a lot of content in the form of blog posts. These microblog posts can range from spam over trivia and personal chatter to news broadcasts, information dissemination and reports of current hot topics. A challenge for any reader is to pick out the interesting bits and pieces, especially when overwhelmed with a large amount of these blog posts.

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ROBUST at the Web Science Doctoral Summer School 2011

Members of the ROBUST consortium were actively involved in the 2011 Web Science summer School at the Digital Enterprise Research Institute.

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ROBUST project pushes Large Scale Graph Mining with Hadoop/Apache

Researchers working on the scaleable ROBUST infrastructure have started a new module in "Apache Mahout" for Large Scale Graph Mining on Hadoop.

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ROBUST Project meets Web Science Doctoral Summer School 2011

Next week the ROBUST project partners will gather for their 3rd plenary in Galway, Ireland, to put results of the requirements phase into the concrete ROBUST system.

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The paper "The Effects of User Features on Churn in Social Networks" wins award at WebSci'11

Our paper "The Effects of User Features on Churn in Social Networks" by Marcel Karnstedt, Matthew Rowe, Jeffrey Chan, Harith Alani and Conor Hayes was honoured with the Best Paper Award at the WebSci'11 conference in Koblenz, Germany.

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Ten Days Countdown to ACM WebSci '11

With ten days to go until the start of the third international and interdisciplinary conference on Web Science, the WeST conference office is working at full speed to serve the almost 200 delegates.

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ROBUST Research on Business Communities raises Interest in the Business Sphere

Researchers from the Institute WeST have been invited twice to share their research activities in the project „ROBUST – Risk and Opportunity Management of Huge-scale Community Cooperation“ in two prominent business magazines.

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ROBUST project organizes symposium at ESSIR-2011

ROBUST project organizes Symposium on Mining and Retrieval from Social Streams as part of the European Summer School on Information Retrieval, ESSIR-2011.

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Robust at the 2011 Web Science Trust summer school

The ROBUST project is sponsoring and co-organising the 2011 Web Science Trust summer school, which will be held in DERI, NUI Galway Ireland from July 6th to 13th.

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ROBUST presentation at the User Centric Media Cluster

On November 30th, the ROBUST project was presented to the members of the User Centric Media cluster of the 6th FP7 Networked Media Concertation Meeting in Brussels.

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